Deskdragon uses the following third-party subprocessors to assist in providing our Service. We will update this page when we add or remove subprocessors.

If you would like to be notified of changes to this list, please email [email protected].

Infrastructure

Subprocessor	Purpose	Location
DigitalOcean	Cloud hosting and primary data storage	Frankfurt, Germany (FRA1)
Amazon Web Services (AWS)	Offsite encrypted backups (6-hourly)	Frankfurt, Germany (eu-central-1)
Cloudflare	DNS, CDN and SSL/TLS	Global (headquartered in the United States)

Payment Processing

Subprocessor	Purpose	Location
Paddle	Merchant of Record, payment processing, invoicing and tax compliance	United Kingdom

Communications

Subprocessor	Purpose	Location
Scaleway	Transactional email delivery (e.g. booking confirmations, notifications)	France (EU)
Google Workspace	Support email; only processes personal data when a customer initiates a support request	Global (headquartered in the United States)
Firebase Cloud Messaging (Google)	Mobile push notifications; no personal data is transmitted	United States

Other Services (Anonymized Data Only)

The following services are used for internal monitoring and incident response. They only receive anonymized or non-personal data and do not process personal data on behalf of Deskdragon.

Service	Purpose	Location
Crashlytics (Google)	Mobile app crash reporting	United States
Slack	Internal crash and incident alerts	United States