Data Protection and Privacy

Trusted and Secure

Trust

We've Stood the Test of Time

Founded in 2015, we are also the creators of Fishbowl Meetings. We are trusted by hundreds of companies in more than 50 countries worldwide. Our clients include the UN, Siemens, Deutsche Bahn, Decathlon, Travelex, and Toyota. Read More

Refunds are Easy

Did you forget to cancel your subscription? Many subscription products make it difficult to get a refund. Simply email us the relevant receipt number of any charge in the last 45 days then we'll issue a refund, no questions asked.

Data Privacy

Regulatory Compliance

We adhere to the EU’s GDPR, as well as the POPI Act of South Africa. For further details, please refer to our Privacy Policy, Subprocessors list, and Data Processing Agreement.

We Access Only What We Need

We don't require unneeded permissions. We only retrieve your name and email address when you sign in with Google Workspace or Microsoft 365, and we do this using OpenID. This means that we don't need to store offline access tokens. As an additional benefit, this also disincentivizes cybercriminals from targeting Deskdragon, because our database has hardly any value.

No Spam

No spam, no adverts, and your data will never be sold.

No Trackers

Have you noticed the lack of a cookie banner? We don't track you or use any 3rd party advertising or analytics services. We only use cookies once you log in, and only as part of our core service (please see our Privacy Policy). Of course, if you found us via Google, they may have tracked your visit separately.

Secure by Design

Ubiquitous HTTPS Encryption

All communications and data transfers are encrypted, as you'd expect. We use TLS 1.3 as long as your device is compatible.

Automated Security Updates

Our servers are configured to periodically check for updates, which are then automatically installed.

Hosted Securely in the EU

Our application is hosted on DigitalOcean in Frankfurt, Germany, with offsite encrypted backups on AWS (eu-central-1). Datacentres have 24/7 physical security guard presence and a full range of industry-leading security measures. No secrets or API keys are committed to source control. Read More

Your Payment Details Are Secure

Your card and payment details are handled by our Merchant of Record, Paddle, which is PCI DSS compliant. Read More

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